The security and privacy of our customers’ personal information are important to Yellow Star. This privacy policy page describes how we obtain, utilize, disclose, and safeguard customer information. You accept the terms and policies outlined in this policy by using our services.
- Information Collection: When our clients use our car wash and cleaning services, we collect personal information from them. This information may be gathered through a variety of methods, such as our website, or in-person interactions. This information may contain, but is not limited to, the following:
- Name, address, and contact information (phone number, email address).
- Vehicle details, such as make, model, license plate number.
- Payment information for services rendered.
- Intellectual Property: All information posted and made accessible through our site is the intellectual property of Yellow Star and the site’s creators. This involves, but is not restricted to, photos, written content, logos, documents, downloadable files, and anything else that helps shape the design of our site.
- Use of Information: We gather personal information for the following purposes:
- Providing and upgrading our car wash and car cleaning services.
- Payment processing and client account management.
- Sending important notifications such as appointment confirmations, service updates, and promotional offers.
- To improve our services, we analyze consumer preferences and behavior.
- Meeting legal duties and settling conflicts.
- Appropriate site use: As a user of our site, you hereby agree not to:
- Harass or abuse other users of our site.
- Violate other users’ intellectual property rights.
- Breach the intellectual property rights of the owner of the site or any third party to the site.
- Hack into the accounts of other users on our site.
- Act in any manner that may be viewed as fraud; or post any content that is deemed illegal or offensive.
We retain the right to restrict, suspend, or cancel your access to our site if we suspect you are using it in violation of the law or these Privacy Policy. Additionally, we retain the right to take whatever legal action is required to keep you from accessing our site.
- Data Sharing: Under the following conditions, we may disclose your personal information to other parties:
- With your permission: If you give us your express permission to disclose your information, we may do so.
- Service Providers: To help us offer our services, we may work with dependable third parties as service providers, such as payment processors or email service providers. These service providers must maintain the security and confidentiality of the data they receive.
- Legal Requirements: We may disclose personal information if required by law, court order, or governmental authority.
- Goods and Services from Third Parties: Third-party products and services could be available on our website. We make no representations as to the reliability or correctness of any products or services offered by third parties on our website.
- Data Security: We are dedicated to protecting the privacy of the personal data we collect and keep the necessary safeguards in place to prevent unauthorized access to, alteration of, disclosure of, or destruction of your data. To guarantee the security and confidentiality of your data, we use physical, technological, and administrative precautions.
- Cookies and Tracking Technologies: To improve user experience, spot trends, and learn more about how our services are used, we may use cookies and other tracking technologies on our website and mobile application. You can choose to disable cookies in your browser’s settings, but please be aware that doing so can affect how some features of our website or application perform.
- Payments: On our website, we offer the following payment options: debit and credit cards. When you provide us with your payment information, you give us permission to use and access the payment method you’ve selected. You permit us to charge the outstanding amount to this payment method by giving us your payment information. We have the right to cancel or reverse your transaction if we feel that your payment has broken any laws or these privacy policies.
Depending on the delivery option chosen, delivery will occur as soon as is reasonably practicable. Delivery timings might change as a result of unforeseen events. Please be aware that shipping schedules do not account for weekends and legal holidays. Delivery of the services you buy from our site won’t cost you anything. You must provide us with a precise and comprehensive delivery address, including the recipient’s name. Due to faulty or incomplete information you provided to us, we are not responsible if your services are delivered to the incorrect address or person.
- Children’s Privacy: People under the age of 18 should not use our services. Children’s personal information is not intentionally collected by us. If we discover that we have unintentionally collected personal data on a kid, we will act quickly to remove the data from our databases.
- Data Retention: Unless a longer retention term is needed or authorized by law, we only keep personal information for as long as it is essential to achieve the goals mentioned in this Privacy Policy.
- Your Privacy Rights: Your privacy rights include the ability to see, change, or remove any personal data we may have about you. Please get in touch with us using the details provided at the end of this policy if you want to make use of these rights or have any questions about how your personal information is being handled.
- Changes to the Privacy Policy: A change to the privacy policy is possible at any moment; we retain the right to do so. Any modifications will be announced on our website, and the updated policy will include the most recent update date. We advise you to routinely examine our policy so you are aware of our information practices.
- Applicable Law: These privacy policies are governed by the Laws of the Province of British Columbia.
- Restrictions on Liability: In connection with your use of the Site, neither Yellow Star nor any of our directors, officers, agents, employees, subsidiaries, or affiliates shall be held responsible for any actions, claims, losses, damages, liabilities, or costs, including attorney fees.
- Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following information:
Phone: 604-600-8466
Email: yellowstardetailing@gmail.com
Address: 8174 117, Delta, BC V4C 7A6, Canada
