Yellowstar cares about the privacy of its customers. This privacy policy explains how we collect, use and protect your personal information when you visit our website, book our services, or interact with us in any other way. By using our website, you agree to our terms of privacy policy.
1. Data We Collected
We may collect your personal information when you connect with us or use our website directly. This may include:
PID (Personal Identification Information):
Name, Email address, Phone number, Address, and payment details when you book our service.
Service Details:
We record information about your car and the detailing services you request.
Usage Data:
Information about how you use and access our website. We collect information such as IP address, browser type, Device information, & Usage statistics.
2. How We Use Your Information
The information we collect is utilised to provide you with the best possible user experience on our website. We may use your data for the following purposes:
To Provide Our Services:
We use your personal information to process your bookings. Communicate with you about the services you booked and to deliver your requested services.
Customer Support:
We may use your contact details to respond to your inquiries, resolve issues, and offer assistance.
To Improve our Website & Services:
By analysing user data, we can continuously improve the website’s performance, user experience and service offerings.
Marketing:
If you opt to receive promotional updates, then we can use your data for the market and inform you about the discounts on our services. You can opt out of promotional emails and messages at any time.
Legal Compliance:
We may use your information to comply with applicable legal obligations.
3. How We Protect Your Information
Yellowstar is committed to ensuring your personal information is secure. To secure your personal data, we implement several layers of security. These measures include
Encryption:
We utilise SSL (Secure Sockets Layer) encryption to protect sensitive information transmitted between your browser and our website.
Secure Servers:
Your personal data is stored on our secure servers, which are regularly monitored to enhance the data protection of our website.
Access Control:
Only the person who needs your data to perform certain tasks related to our business can access your data. No one can use your data for their personal use.
We take the best preventive measures to safeguard your information on our website. But please remember that no method of transaction or electronic storage over the internet is 100% secure.
4. Sharing Your Information
We don’t sell, trade or transfer your personal data to third parties. Following are the few cases in which we can transfer your data to third parties:
Service Providers:
We may share your data with our business partners who help us keep running our business, such as payment processors, email service providers, marketing agencies, etc.
Legal Requirements:
We may share your data with legal authorities. To protect the rights, property & safety, to protect the public interest, we may share your data.
Business Transfers:
If Yellowstar merges with any other car detailing company or is being sold, then your information will also be transferred as part of that transaction. Before forwarding your information, we’ll notify you.
5. Cookies & Tracking Technology
To enhance your browsing experience, Yellowstar uses cookies and tracking technology. Cookies are the small files stored on your device and help us to track user behaviour.
Necessary Cookies:
Cookies which are important for the functioning of our website and can’t be turned off. They help with basic website functions such as navigation and security.
Analytics and Performance Cookies:
These cookies help us to gather data about how our visitors interact with our website. Which can be used to improve a website’s functionality and user experience.
Advertising Cookies:
These cookies are used for targeted marketing. They contain information based on user habits and interests. You can personalise your browsing experience through browser settings.
You can choose to disable the cookies, but doing this can affect your user experience on our website.
6. Your Rights & Choices
As a user of our website, you have numerous rights to your personal data.
Access:
You have the right to a copy of the information we have about you.
Correction:
You can request correction of your inaccurate or incomplete data on our website.
Deletion:
You can request your data deletion. Which isn’t required for legal or business purposes.
Opt-Out of Marketing:
If you don’t want promotional or offer-related emails about our services, then you can opt out of marketing emails and messages.
Data Portability:
You may request that we transfer your data to another provider in a machine-readable format.
7. Third-Party Links
Our website may contains third party links of the services which isn’t offered by Yellowstar. We aren’t responsible for the content, privacy practices, or privacy policies of third-party websites. We advise you to once review the privacy policy of every website on which you’ve redirected from our website.
8. Changes to This Privacy Policy
We may update our privacy policy from time to time. Whenever we update our privacy policy, we will publish it on this page. We encourage you to review the privacy policy of our websites for better information safety practices.
Contact Us
If you’ve questions or concerns about this privacy policy, then connect with us today at Yellowstar.
Email: yellowstardetailing@gmail.com
Phone: 604-600-8466
Address: Canada — 8174 117, Delta, BC V4C 7A6
